First Aid and Emergency Services
McCormick Place provides wheelchair-accessible first aid stations in each building. They are operated and staffed by licensed medical professionals. Stations are fully-equipped and include automated external defibrillators (AEDs) to respond to life-threatening occurrences.
There are First Aid areas located in each building.
Lakeside Center - Level 1 near the Arie Crown Theater Dressing Room Entrance.
South and North Buildings - Level 2.5 of the Grand Concourse near FedEx.
West Building - Level 1 near the Transportation Center.
Registration and Badging
Registration areas are in the S100BC Ballroom and Lakeside Center Level 2. Pre-registered attendees can also pick up their badge at any Customer First counters located in the registration areas, Grand Concourse and West Transportation Lobby.
No one under the age of 16 will be admitted, and proof of age may be required.
Registration Hours
Sunday, September 7: 10:00 AM– 3:00 PM
Monday, September 8: 7:00 AM – 4:00 PM
Tuesday, September 9: 7:00 AM – 4:00 PM
Wednesday, September 10: 7:00 AM – 4:00 PM
Thursday, September 11: 7:30 AM – 2:00 PM
Sunday, September 7: 9:00 AM– 4:00 PM
Monday, September 8: 7:00 AM – 5:00 PM
Tuesday, September 9: 7:00 AM – 5:00 PM
Wednesday, September 10: 7:00 AM – 5:00 PM
Thursday, September 11: 7:00 AM – 2:00 PM
Badging
Badge Pickup
Pre-registered attendees can pick up their show badge in the S100BC Ballroom, Lakeside Center Level 2 and West Transportation Lobby Customer First Counter.
Badge Corrections
Anyone who will need changes to their show badge can go to registration in the S100BC Ballroom, Lakeside Center Level 2 and West Transportation Lobby Customer First Counter.
Coat & Baggage Check
For your convenience, coat and bag check service is provided in the following locations.
South Building, Gate #4 by the Hyatt McCormick Place Entrance
September 7 — 7:00 AM – 6:00 PM
September 9 — 7:00 AM – 6:00 PM
September 10 — 7:00 AM – 6:00 PM
September 11 — 7:00 AM – 4:00 PM
Lakeside Building in Room E256
September 8 — 7:00 AM – 6:00 PM
September 9 — 7:00 AM – 8:00 PM
September 10 — 7:00 AM – 6:00 PM
September 11 — 7:00 AM – 4:00 PM
Business Services
Need something printed? Missing supplies? Have to get a package sent out?
Fedex Office
The FedEx Office is located on Level 2.5 of the Grand Concourse in the South Building. It is open Monday through Friday, 8:30 AM – 5:00 PM.
Full-service digital copying and printing
Computer rentals and laptop docking stations
Document finishing services
Presentation services
FedEx Express® U.S. Package Services
FedEx Ground®
Accessibility
McCormick Place strives to create the best possible experience for every guest, every time. Should you or someone from your organization require assistance, the following amenities may assist you during your visit.
Service Animals
Trained service animals are welcome at McCormick Place.
Entrances and Exits
McCormick Place has 4 designated drop-off points for taxis and cars that provide ramped curbs and automatic entry doors:
Lakeside Center (East Building) – Drop off at Gate 37 (car drop off at Gate 31); pick up at Gate 30
North Building – Drop off or pick up at Gate 22
South Building – Drop off or pick up at Gate 4
West Building – Drop off or pick up at Gate 40
Accessible Parking
Accessible parking is available in Lot A (located on Martin Luther King Drive), Lot C (located underground in Lakeside Center) and the Hyatt Regency McCormick Place parking garage.
Service Areas
First aid stations, restaurants, retail outlets and drinking fountains are wheelchair-accessible. Restrooms provide either accessible or ambulatory stalls.
Other Available Services
Cash machines are available in each building:
South Level 2.5 in the Convenience Center;
North Level 2, across from Connie’s Pizza;
West Level 1 near the Transportation Center
Lakeside Level 2, near the Arie Crown Theater box office.
All cash machines accept American Express, VISA, Mastercard, Cirrus, and Plus.
Check for lost items in the Security Office Room S400C, or the Show Management Office Room N426.
Have questions or need assistance? Stop by one of the Customer First counters located in the registration areas, Grand Concourse and West Transportation Lobby.
The Media Center is located in Room N427A and is open during show hours to registered members of the media and press.
Please see the Media Resources page for more information.
The VIP lounge is located in Room N427BC and is open during show hours to those individuals that have VIP status indicated on their badge.
Complimentary Wi-Fi is available throughout the facility, including all common hallways, exhibit halls and meeting rooms.